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  1. ral
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  3. Saturday, June 25 2016, 05:18 PM
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Hi guys

Been a long time since using an FTP client straight into the server.

Backstory: Recently been hacked and hosting provider seems to have disabled access to backend via the administrator .


I have been on to the server via FileZilla, but can't remember where I go to find all the content code for my pages.

I have the css files and the images, but would be nice to grab the content html so that I don't have to hand write all the content again.

Any suggestions would be welcome.

Ral
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Richard Pearce Accepted Answer
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The number one reason for a site being hacked is lack of updates. Not just the Joomla core, but extensions too. Stay on top of this and you shouldn't have many or any problems.

Another thing I did a while ago, which I believe helps a lot, is to use Cloudflare. This free service is essentially a DNS host, but it does much more. They filter out a lot of bad traffic, preventing hackers even getting to your website. You can even setup rules to block traffic from certain countries. I read up a bit on their service before starting and I had concerns. However I haven't had a problem since I started about 3 years ago.
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ral Accepted Answer
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Thanks guys all sorted now.....apparently the domain was pointing at the wrong ip address.
So I have my administrator panel back.

This is the second time in 2 years that my fairly modest joomla website, has been hacked.

It seems that, despite having admin tools security etc these guys seem to be able to break into my site at will.

The hosting firm this time did not want to restore my site to a previous version prior to the attack and have asked me to upload Joomla again.

This is a real inconvenience. Should I look to change hosting firms, or are there any other security steps that I should take. Should my hosting be doing more to protect my site or is this just a Joomla thing?

Any thoughts welcome.
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Richard Pearce Accepted Answer
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Apart from media such as images, the content is stored in the database. If your host provides a tool such as phpMyAdmin, you can go there, export the database and use this to reinstall at a new host. Not a straight-forward process for the uninitiated.

I would be surprised if the host blocked access to administrator. If hosts block a site, they will block the entire site. My guess something is going on as a result of the hack that is preventing you getting to this section.
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JP Fourie Accepted Answer
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Hey ral,
C-panel - you will also need a username and password to get in here - publichtml > administrator, if I remember correctly.;)

JP
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